ICT & Mavim
Describing and implementing ICT processes ensures further quality improvement of the ICT department. Several methods can be used, e.g., ITIL. ITIL processes are easily implemented in Mavim. In case of system interference, Mavim Rules immediately points out the people and processes that will be affected.
The ICT department knows immediately who should be informed and which measures should be taken.
Mavim Rules is also used to lay the groundwork for the implementation of automated systems, such as ERP or workflow management.
Challenges:
Business Continuity
Business Process Management
Business Rules
Compliance Management
Disaster Recovery
Operations Management
Knowledge Management
MS Visio
Quality Assurance
Service Management
