Increase efficiency and productivity
Three critical keys to business success in good or bad times
With all the economic turmoil going on at the moment companies should have a greater emphasis on internal efficiency, improving process management, increasing productivity and reducing the cost side of the business.Use the downtime as good thinking time to analyse your internal business systems. There are always repetitive administration jobs that can be automated. This is a good use of spare development time. Also, by automating systems, you’re positioning your organisation to scale easier when the confidence picks up again.Now is the time to invest in structuring the information in your business and make it easy accessible for your staff to get you those efficiency and productivity gains!
Where should you focus on:
- Well defined objectives and policies that are reflected in the organisation’s procedures
- Efficient processes – structured to deliver the results the organisation wants with minimal time and effort
- Staff with a clear understanding what they are supposed to do and why it is important
Current approach of organisations
While everyone recognises these fundamental keys, what does your organisation currently do to support their implementation? Most line of business information systems focus on providing the basis for key 2 – efficient processes. However these systems generally cover only 30% of any process. What about the other 70% of effort that wraps around the use of these systems?
Most documentation systems are woefully inadequate when it comes to documenting business processes from end to end. The result is that staff do not have a clear and consistant understanding of what they are supposed to do. Even worse these documentation systems do not provided a framework for tying business processes to organisational objectives and policies. So even if staff know what is expected of them they often do not understand how these relate to corporate objectives. Most importantly when staff recognise areas of improvements that can be made to business processes – how easy is it for them to capture and forward their suggestions for process change?
What can we do for you?
Let us perform a diagnostic quickscan on your organisational pulse which:
- Reviews critical organisational processes
- Reviews underlying systems supporting these processes
- Reviews current process management systems and documentation
- Identifies issues of process compliance and conformance
- Identifies business process training issues
- Provides a roadmap for implementation of a modern process management system in your organisation
The return?
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Improved customer satisfaction as service delivery truly reflects what was promised to the customer.
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Improved people and system performance, returning profits to the bottom line.
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Improved productivity as new staff are up to speed much faster. All staff can work smarter.
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Improved staff satisfaction with improved communication and team interaction. Team members know their own jobs and trust others to do theirs.
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Managers can stop micro-managing staff and get on with managing the business
How would we carry out this review?
- A consultant will review the systems and procedures currently employed by the organisation.
- A report will be prepared which will highlight the findings of the review, make recommendations for tabling and also present a ‘gap analysis’ identifying areas of your organisation that could benefit from the implementation of a modern process management system.
- Cost estimates for the implementation of such a system will also be specified in the report.
Are you interested?
Please contact us on 0800 800 142 (New Zealand) or via http://www.mavim.co.nz/information-request for a proposal and approach that fits your needs.
